Emergency Information Accessibility for Deaf, Speech and Hearing Impaired Persons

SAFECOM has recently completed a project aimed to support emergency information accessibility to deaf, hearing and speech impaired persons. This project was made possible by a project grant that SAFECOM successfully applied for as part of the Natural Disaster Resilience Grant Scheme for 2012/13.

About one in every eight Australians has some form of hearing loss and there is also a significant number of Australians with speech impairment. With this in mind, the project focused on improving the South Australian deaf, hearing and speech impaired community's awareness of how to access emergency and recovery services.

The project has been guided in part by the NRS steps for becoming National Relay Service friendly for deaf, hearing and speech impaired persons. 

A major outcome of the project was to produce a brochure which clearly set out options available for deaf, hard of hearing and speech impaired persons in South Australia to access emergency services information and emergency services.

This brochure is available throughout a variety of organisations throughout South Australia who represent or interact with deaf, hard of hearing and speech impaired persons. A downloadable version is available at: www.alert.sa.gov.au/emergency-contacts